My appointment was cancelled

My appointment was auto-closed

Still facing an issue?

My appointment was marked DNA

Appointment link expired

I received an appointment invite link

What happens to my video recording?

Is eClinic secure and private?

Do I get a prescription after the appointment?

Why am I in a waiting room?

Can I close/minimize my browser while at waiting room?

Screen showing me Waiting room active

Timer not working on my waiting room

Can I take a regular incoming call while the video call is happening?

My video stopped while accessing chat?

My video stopped while Clinician ends screenshare?

Can I still join the appointment if I am late?

I have missed my appointment.

Where is my health information stored and used for?

Known Issues (IOS)

I got disconnected from the call?

Unable to access location?