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Created on: 03/26/2020
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Created on: 03/26/2020
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Created on: 03/26/2020
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Created on: 03/26/2020
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Created on: 03/26/2020
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Created on: 03/20/2020
in Problems Connecting Check the following if you face issues with call quality: Refresh your browser. Check your device and internet connection. Run a network speed test at http://speedtest.net or https://fast.com . Recommended speed is 1Mbps for both upload/down...
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Created on: 03/24/2020
in FAQs Most of the call issues can be fixed by doing the following: Close your browser and rejoin the appointment from a supported browser. Change your device For support, reach out to the phone number provided in your ...
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Created on: 03/26/2020
in FAQs The appointment status is marked as DNA (did not attend) when patient has missed the appointment.
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Created on: 03/27/2020
in FAQs Patient can join the appointment once he or she receives the appointment invite link through SMS/email. Make sure you join the appointment immediately after receiving the invite as the clinician would be waiting for you to join the video call.
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Created on: 03/20/2020
in Device/ Browser Issues Supported devices Smart phone Tablet Laptop Desktop computer Make sure that your device (laptop, desktop, smartphone, or tablet) meets the following criteria: Operating System Version Model Windows 7, 8.x, 10 or later macOS ...