Check the following issues if you are unable to hear the clinician:
- Check if the device's volume is at an audible level.
- If an external speaker is connected, check if it is plugged in properly.
- Check speaker permissions.
- Make sure that the correct speaker/headset is selected.
- Refresh the page to reconnect to the audio.
You can check the hardware requirements for micro phone and speaker from the below table.
Speaker & Mic
|Windows||Any built-in or standalone |
|macOS||Any built-in or standalone |
|Android||Any built-in or standalone |
|Apple iOS||Any built-in or standalone|