-
Created On: 07/28/2020
in FAQs The timer on the waiting room is approximate and dependent on your scheduled appointment time. If the Clinician is delayed, the timer is auto adjusted. If you do not see the timer ticking, please refresh the browser or close the browser and rejoin u...
-
Created On: 09/09/2020
in Translation Supported Languages Real-Time Translation translates in 112 global languages. This feature also supports translation of scripts like Arabic and Hebrew that is written from right to left. This enables Patients to stick back to thei...
-
Created On: 10/05/2020
in Translation As soon as you enable Translation Conversation
, select your preferred language to be used in translation. You can choose any of these input options: Microphone System Keyboard/On-screen Virtual Keyboard Patients can translate convers...
-
Created On: 10/05/2020
in FAQs Whilst on a video call you can still receive incoming phone calls. However, during your consultation we request you ignore or reject the non-urgent incoming call to your mobile. If the call appears urgent, please inform the clinician before ...
-
Created On: 10/05/2020
in Translation We offer a wide range of language selection for translation. Users (Clinician and Patient) can communicate between themselves in their preferred language and translate their conversation to as many as 112 global languages , including scripts like A...
-
Created On: 10/05/2020
in Translation Yes, translation can be used multiple times within the call. While on a call, you can enable translation any time and can start a conversation. To enable, click on the Translation icon
. ...
-
Created On: 10/05/2020
in Translation Yes, you can access Translation Conversation along with other features like annotation, screen-share, auto-read etc. while on a call.
-
Created On: 10/05/2020
in Translation While on an ongoing call with the Clinician, where you have previously enabled translation by choosing a preferred language. At any point throughout the call you can switch over to a language of your preference. Please follow the instructions to cha...
-
Created On: 10/05/2020
in Translation Translated Conversation allows Clinicians and Patients to communicate between themselves in their preferred language and translate their conversation into as many as 112 global languages , including scripts like Arabic and Hebrew which are written ...
-
Created On: 10/07/2020
in FAQs While on a video call appointment, if the video is stopped while using chat feature you can refresh the page, the video call would automatically resume. This issue is currently observed on IOS 14 version/Apple Hardware.